Salesforce
Support & Maintenance
Streamlining Workforce Operations with an Integrated WFM Platform
Our Workforce Management (WFM) system is a comprehensive, web-based solution. From onboarding to separation, it is designed to manage the complete employee lifecycle while maintaining accuracy in payroll, billing, and compliance.
Built on a scalable architecture such as Salesforce, the platform integrates seamlessly with HR, finance, and external systems, enabling you to operate with clarity, control, and consistency across all your workforce processes.
Workforce Operations with Structured Automation
Core Workforce Management Modules for Operational Efficiency
Employee Onboarding
A structured and digital onboarding experience that ensures every new hire is set up accurately and efficiently from day one.
Features:
- Employee profile creation and onboarding workflow
- Digital document collection and verification
- Status lifecycle management from onboarding to separation
- Offer and appointment letter generation
- Asset allocation and tracking
Background Verification (BGV)
A standardized and trackable verification process that ensures compliance and reduces onboarding risks.
Features:
- Automated BGV initiation via email workflows
- Vendor onboarding and assignment
- Candidate document upload interface
- Real-time verification status tracking
- Escalation alerts for pending cases
Contract & Purchase Order (PO) Management
Centralized management of contracts and purchase orders to ensure billing accuracy and operational alignment.
Features:
- Contract upload and PO mapping
- Multi-level PO tracking across business units
- Rate card configuration and management
- Automated contract expiry alerts
Timesheet Management
A flexible system to capture and validate employee work data across multiple formats and projects.
Features:
- Support for hourly, daily, and monthly timesheets
- Bulk upload with validation controls
- Approval workflows for accuracy
- Project and task-based tracking
Leave & Attendance Management
Integrated tracking of employee availability aligned with timesheet and project data.
Features:
- Multi-type leave management
- Client-specific holiday calendar configuration
- Attendance integration with timesheets
- Real-time leave balance visibility
Payroll Management
A precise and compliant payroll engine designed to handle complex salary structures and statutory requirements.
Features:
- Automated salary calculations
- Compliance with statutory regulations such as PF, PT, ESI, and LWF
- Payslip generation and distribution
- Validation checks for proration, duplicates, and arrears
Billing & Invoicing
Automated billing processes aligned with approved work data and contractual terms.
Features:
- Client-wise and period-wise invoice generation
- Rate card-driven billing
- Credit and debit note management
- Payment tracking and reconciliation
Separation & Full & Final Settlement
A structured exit management process that ensures smooth transitions and accurate financial closure.
Features:
- Separation request and approval workflows
- Exit clearance across HR, IT, and administration
- Automated generation of relieving and experience letters
- Integrated Full and Final Settlement processing
Eliminating Friction Across Workforce Operations
Unify Data & Workflows
Drive Precision & Compliance
Unify Data & Workflows
Drive Precision & Compliance
Our Systematic Maintenance Framework
We don’t believe in guesswork. To keep your CRM at peak performance, we follow a rigorous three-tiered support methodology:
01
Monitor & Audit
We perform regular system audits to look “under the hood” at performance metrics and user adoption rates.We look under the hood of your business to identify bottlenecks and define what “success” looks like for your implementation.
02
Optimize & Patch
We implement iterative testing to ensure any updates or small configuration changes meet your specific business objectives.
03
Enhance & Evolve
Through our Salesforce annual maintenance contracts (AMC), we provide the continuous improvement needed for sustained growth.
Why Choose Cirrologix for Ongoing Support?
Selecting the right Salesforce partner company is the difference between a tool that works and a tool that wins.
Strategy + Execution
We provide strategic consultation, not just an advice.
Modernization
We help you migrate from ‘classic’ to the cutting edge.
Measurable Value
Our focus is to maximize your bottom line and ensure sustained growth.
Ready to future-proof your Salesforce experience?
Stop fighting your CRM and start winning with it. Let’s build something better together.